I purchased two sets of 3X24 Sanding belts, one in 80 grit and another in 180 grit. The 80 grit worked as expected but the 180 belts broke apart within seconds of applying pressure. I e-mailed a picture of the broken belts and a request for either replacements or refund and within just a few days I received a full set of new belts and a note saying there was no need to return the others.
Great customer service is what makes customers for life! I will not hesitate to order all my sanding supplies from 2Sand in the future!